Business

AI in retail: Enhancing innovation and job satisfaction through empathy and reliability

DNVN - New research reveals that artificial intelligence, when perceived as reliable and empathetic, can significantly boost creativity and job satisfaction among retail employees - reshaping how organizations think about AI integration.

DNVN - When it comes to online shopping habits, conventional wisdom holds that customers gravitate toward the most highly rated products. The difference between a 4-star average rating and a 4.5-star average rating could be significant when buyers decide whether or not to click the "Add to Cart" button.